FREE SHIPPING AND TAX FREE
Our prices in u$s dollars includes
FREE SHIPPING worldwide door to door delivery by Fedex,
also includes SALES TAX, VAT or TVA, and also includes FREE custom taxes up to 98%
Where can I buy the best camera stabilizer?
How to purchase a professional level camera stabilizer?
How to place an order of a Basson Steady Camera Stabilizer?
You have several ways to place an order
1- Buying from our website:
Just like with any other Online Store, ad the items you like to the shopping cart and the process will guide you all the way. It's easy just follow the steps of the “ADD TO CART ” process from our web site.
How To place an order direct from our web site?
Select the product of your choice from SHOP CAMERA STABILIZERS section, when you are ready to order click on “ADD TO CART ” button, the you can continue buying any accessory if you wish, after that you can CHECK OUT or delete an unwanted item.
If you clicked “CHECK OUT” button, a new window will be opened to “LOG IN” as an USER or to REGISTER as a new one, after that you can now click again on “CHECK OUT” button.
A new window will now ask you for your billing and shipping information, after completed click “CONTINUE” button, then a new window will ask you to confirm the order, PAY OFFLINE and this order will come direct to our factory to be processed by us.
An email will be send to you within the next two days with all the steps to complete the payment.
We will also send you an email on the next day with a pro forma invoice with the total amount of the order, then you just need to transfer the money to our bank account in U.S.A, or you can also choose to send us a Paypal Payment to pay for your order. If you choose PayPal you must ad 5,5% to the prices due to the Paypal fees.
And once we receive the money in our bank account, usually in around 3 business days, we will start processing your order, and once your order it's ready to ship it, we will deliver it direct to the customer's address.
2- Sending an order just by email:
Just send us an email with the product of your choice and the accessories you will need, also ad your complete delivery address as well as a phone number for Fedex shipping, we will reply this email within the next few hours, with all the payment instructions and the bundle offers we have.
Contact us:
Telephone Miami U.S.A: +1 (305) 83-44752
Tel / whatsapp: + (54 911) 4472-6757
(Monday to Friday from 10.00 to 17.00 (U.S.A East coast time)
email: pplaul@hotmail.com
Once you have an order, just email us with the details of the order, the delivery address and a phone number for Fedex shipping, and we will send you on the next day a pro forma invoice with the total amount of the order.
Then you just need to transfer the money to our bank account, or you can send us a Paypal payment with a surcharge of 5,5%.
And once we receive the money in our bank account, usually in around 3 business days, we will start processing your order, and once your order it's ready to ship it, we will deliver it direct to the customer's address.
We ship worldwide door to door delivery by Fedex, no matter where you live you will receive your order at your door at the fastest and easy way without any complicated customs procedures.
Our prices does not include any applicable duty fees or custom import taxes from your country, anyway 99% of our customers worldwide never paid any import custom taxes. Our prices includes Free Shipping worldwide to your country door to door delivery by Fedex, also includes Sales TAX, VAT or TVA, and also includes 100% of export taxes, and also includes import Custom Taxes from your country between 90% to 98%.
We always have all the products in stock so once the payment is done and accredited to our bank account. In case of hybrid camera stabilizers it takes us 5 to 7 days to process an order.
After that we will call Fedex for the pick up for the next business day, and the shipping time to any country according to Fedex is 48/72 hrs to America, 72/96 hrs to Europe/Africa, and 96 hrs eastern Europe, Asia.
3- BUYING IN OUR FACTORY:
Or you can arrange a visit to come to our factory in Argentina to test the camera stabilizers we manufacture and buy it here.
SHIPPING INSTRUCTIONS
Do you ship the purchase orders to any country worldwide?
The prices listed on the website includes shipping costs?
Do you charge extra fees to ship the camera stabilizers worldwide?
Does the prices of the camera stabilizers includes duty taxes?
The cost of the shipping is included in almost all the products from our web site, YES as you hear, we ship worldwide door to door delivery by Fedex (International Priority) no matter where you live you will receive your order at your door at the fastest and easy way without complicated customs procedures.
Does not include any applicable duty fees or taxes from your country, anyway 99% of our customers worldwide never paid any import custom taxes. Our prices includes Free Shipping to your country door to door delivery by Fedex, also includes Sales TAX, VAT or TVA, and also includes 100% of export taxes, and also FREE of import Custom Taxes between 90% to 98%.
We always have all the products in stock so once the payment is done and accredited to our bank account. In case of hybrid camera stabilizers it takes us 5 to 7 days to process an order.
After that we will call Fedex for the pick up for the next business day, and the shipping time to any country according to Fedex is 48/72 hrs to America, 72/96 hrs to Europe/Africa, and 96 hrs eastern Europe, Asia.
How do I track my order of a camera stabilizer?
How do I track my order status?
We ship worldwide door to door delivery by Fedex, no matter where you live you will receive your order at your door at the fastest and easy way without any complicated customs procedures.
So once an order is placed and paid, we will start processing the order, so once it is ready to ship usually 3 to 7 days after payment was received, we will call Fedex for the pick up and we will send you the tracking number by email, then you can track your order online thru www.fedex.com
After I placing an order how do I change it before shipment?
An order is only confirmed to us once it is paid by the customer, the payment must be confirmed by our bank or by our Paypal account usually that process takes a couple days depending on where are you located and also depending on how you paid and about the status of your own Paypal account, so before that it is no problem to change an order or even cancel the order.
How can I cancel or modify an order?
To cancel an order you just need to send us an email us or give us a call by phone just saying I want to cancel my order or I want to buy another product and I want to pay the difference, or you can ad accessories it is no problem, we are here to help you.
If you want to cancel the order that was already paid and accredited to our bank the money will be returned to your bank account, same as if you have chosen Paypal.
PAYMENT INFORMATION
How can I pay for a camera stabilizer?
What payment methods accept to purchase a camera stabilizer?
Do you accept online payments to purchase a camera stabilizer?
Do you charge extra fees to purchase a camera stabilizer with Paypal?
The payment methods we accept for international orders are
wire transfer to our bank account without surcharge or PayPal plus 5,5% paypal fees.
For further information about any of our products
or about our hybrid camera stabilization systems,
please visit our website:
https://www.bassonsteady.com
Contact us:
Basson Steady in U.S.A (United States)
For more information or for specific requests,
please contact our customer service:
Telephone Miami U.S.A: +1 (305) 83-44752
Tel / whatsapp: + (54 911) 4472-6757
(Monday to Friday from 10.00 to 17.00 (U.S.A East coast time)
email: pplaul@hotmail.com
web: https://www.bassonsteady.com
Factory Refurbished Camera Stabilizers
Factory Refurbished Product FAQ
Q1. What are the camera stabilizer refurbished products?
We may occasionally have a product that we offer as factory Refurbished units, this means that are new camera stabilizers that were never used by us or returned by any customer, so it's a new unit as all the camera stabilizers we manufacture that never left our facility, the only difference is that may only have a tiny scratch or it may have any of the pieces that is not the latest version, but anyway works perfectly well as a non refurbished, so it's a great opportunity to buy any of this products if available.
Q2. Are the refurbished camera stabilizers quality warranted?
Every refurbished camera stabilizers is tested thoroughly. The warranty on our products, is for one year worldwide, the same warranty terms and conditions as a non refurbished item. Warranty does not cover any defects or scratches or workmanship.
Q3. How can I buy a refurbished camera stabilizer?
The factory refurbished camera stabilizers are available only in our website, the Basson Steady Online Store and other online platforms such as eBay, our ebay user name is pplaul, and our user name in Amazon is Basson Steady camera stabilizer. The refurbished products can not be purchased from Basson Steady authorized dealers.
VISIT OUR CAMERA STABILIZER ONLINE STORE
For further information about any of our products
or about our hybrid camera stabilization systems,
please visit our website:
https://www.bassonsteady.com
Contact us:
Basson Steady in U.S.A (United States)
For more information or for specific requests, please contact our customer service:
Telephone Miami U.S.A: +1 (305) 83-44752
Tel / whatsapp: + (54911) 44726757
(Monday to Friday from 10.00 to 17.00 (U.S.A East coast time)
email: pplaul@hotmail.com
web: https://www.bassonsteady.com