FREQUENTLY ASKED QUESTIONS ABOUT BASSON STEADY CAMERA STABILIZERS
Where can I buy a Basson Steady Camera Stabilizer?
How to purchase a professional Camera Stabilizer?
How to place an order of a Basson Steady Camera Stabilizer?
1- Just follow the steps of the “ADD TO CART ” process from our web site.
2- By email or fax: Just send us an email/fax with the camera stabilizer of your choice and the accessories you will need, also ad your complete delivery address as well as a phone number for Fedex shipping, we will reply this email within the next few hours, with all the payment instructions and the bundle offers we have.
3- Contact us by phone to (+54 911) 4472-6757
4- Or you can arrange a visit to come to our factory in Argentina to test the camera stabilizers e manufacture and buy it here.
How To place an order direct from our website for a Basson Steady camera stabilizer?
1- Select the camera stabilizer of your choice from SHOP CAMERA STABILIZERS section, when you are ready to order click on “ADD TO CART ” button, the you can continue buying any accessory if you wish, after that you can CHECK OUT or delete an unwanted item.
2- If you clicked “CHECK OUT” button, a new window will be opened to “LOG IN” as an USER or to REGISTER as a new one, after that you can now click again on “CHECK OUT” button.
3- A new window will now ask you for your billing and shipping information, after completed click “CONTINUE” button, then a new window will ask you to confirm the order, PAY OFFLINE and this order will come direct to our factory to be processed by us.
4- An email will be send to you within the next two days with all the steps to complete the payment.
Shipping information
Do you ship orders of a Camera Stabilizer to any country worldwide?
The Camera Stabilizer prices listed on the website includes shipping costs?
Do you charge extra fees to ship a Camera Stabilizer worldwide?
Does the prices of the Camera Stabilizer includes duty taxes?
The cost of the shipping of the camera stabilizers is included in almost all the camera stabilizers from our web site, YES as you hear, we ship worldwide door to door delivery by Fedex (International Priority) no matter where you live you will receive your order at your door at the fastest and easy way without complicated customs procedures.
Does not include any applicable duty fees or taxes from your country, anyway Our prices in u$s dollars includes FREE SHIPPING worldwide door to door delivery by Fedex, also includes SALES TAX, VAT or TVA, and also includes FREE custom taxes up to 98%.
We always have all the in stock so once the payment is done and accredited to our bank account. In case of hybrid camera stabilizers it takes us 5 days to process an order.
After that we will call Fedex for the pick up for the next business day, and the shipping time to any country according to Fedex is 48/72 hrs to America, 72/96 hrs to Europe/Africa, and 96 hrs eastern Europe, Asia.
Payment details
How can I pay for a Camera Stabilizer?
What payment methods accept to purchase a Camera Stabilizer?
Do you accept online payments to purchase a Camera Stabilizer?
Do you charge extra fees to purchase a Camera Stabilizer with Paypal?
The payment methods we accept for international orders are:
wire transfer to our bank account without surcharge or PayPal with a 5,5% surcharge due to Paypal fees.
For further information contact us by email
and you will receive full instructions, or by:
Phone or whatsapp (+54 911) 4472-6757
email: pplaul@hotmail.com
FREE SHIPPING WORLDWIDE & TAX FREE
Our prices in u$s dollars includes FREE SHIPPING worldwide door to door delivery by Fedex, also includes SALES TAX, VAT or TVA, and also includes FREE custom taxes up to 98%
What is it a Factory Refurbished camera stabilizer?
Frequently asked Questions about Factory Refurbished Camer stabilizers
Q1. Which are the available Basson Steady Camera Stabilizer Factory refurbished products？
We may occasionally have camera stabilizers that we offer as factory Refurbished units, this means that are new camera stabilizers that were never used by us or returned by any customer, so it's a new unit as all the camera stabilizers we manufacture that never left our facility, the only difference is that may only have a tiny scratch or it may have any of the pieces that is not the latest version, but anyway works perfectly well as a non refurbished camera stabilizers, so it's a great opportunity to buy any of this camera stabilizers if available.
Q2. Are the Basson Steady camera stabilizer refurbished products’ quality guaranteed?
Every refurbished camera stabilizer is tested thoroughly. The warranty on this camera stabilizers, is for one year worldwide, the same warranty terms and conditions as a non refurbished item. Warranty does not cover any defects or scratches or workmanship.
Q3. How can I buy the Basson Steady camera stabilizer refurbished products?
The factory refurbished camera stabilizers are available only in our website, the Basson Steady Online Store and other online platforms such as eBay, our ebay user name is pplaul, and our user name in Amazon is Basson Steady camera stabilizer. The refurbished camera stabilizers can not be purchased from Basson Steady authorized dealers.
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Contact us:
Basson Steady in U.S.A (United States)
For more information or for specific requests, please contact our customer service:
Telephone Miami U.S.A: +1 (305) 83-44752
Tel / whatsapp: + (54911) 44726757
(Monday to Friday from 10.00 to 17.00 (U.S.A East coast time)
email: pplaul@hotmail.com
web: https://www.bassonsteady.com
